At AST Lab Instruments (Pty) Ltd, we pride ourselves on delivering expert service that exceeds our valued clients needs and expectations. We understand the critical nature of laboratory equipment and emergency requirements, which is why we provide on-site and in-house support within a rapid timeframe. Our team is dedicated to ensuring minimal downtime and optimal instrument performance, therefore reducing major costs.
Our comprehensive services include:
- Emergency on-site support
- Standby assistance for urgent matters
- Expert advice on instrument maintenance
- High level of technical support
By partnering with us, our clients can trust that their laboratory equipment is in good hands, and they can focus on their critical research and development work without worrying about instrument downtime or performance issues.
Repair
Service & Calibration
Installation & Commissioning
Training
Repairs
Balances
Baths Chillers
Conductivity Meters
Dip Tapes
Distillation Units
Flashpoints
Furnaces
Hotplates
Ovens
Ph Meters
Scales
Thermo Probes
Calibration
Balances
Baths
Chillers
Conductivity Meters
Dip Tapes
Distillation Units
Flashpoints
Furnaces
Glass/ Digital Thermometers
Hydrometers
Ovens
Ph Meters
Scales
Stopwatches
Thermo Probes
Timers
TVP Plugs
Viscometer
5. Equipment Return
Customer Notification and Dispatch
- Notify the customer of completion.
- Arrange for equipment pick-up/ delivery & certificate emailed.
It is recommended that units are calibrated annual to achieve accurate results.
1. Equipment Reception
- Equipment Arrival and Check-In-Record equipment details upon arrival.
- Inspect for any physical damage.
- Record Accessories received with the unit.
In House Temperature Calibration
4. Review Certificate
Customer Notification and Dispatch
- Data Review and Verification
- Verify Calibration data for accuracy and compliance.
- Certificate Generation
- Prepare and review the calibration certificate.
3. Calibration
Calibration Scheduling
- Calibration Resume once purchase order is received.
- Perform Calibration according to consumer needs (Temperature Points)
- Conduct Calibration using standard procedures.
2. Quoting and Authorization
- Assess calibration needs and prepare a quotation.
- Send quotation for approval.
- Receive purchase order and authorization to proceed
It is recommended that units are calibrated annual to achieve accurate results.
4. Review Certificate
Customer Notification and Dispatch
- Data Review and Verification
- Verify Calibration data for accuracy and compliance.
- Certificate Generation
- Prepare and review the calibration certificate.
1. Equipment Reception
- Equipment Arrival and Check-In-Record equipment details upon arrival.
- Inspect for any physical damage.
- Record Accessories received with the unit.
2. Quoting and Authorization
- Assess calibration needs and prepare a quotation.
- Send quotation for approval.
- Receive purchase order and authorization to proceed
Onsite Temperature Calibration
Temperature range of -20°C to 200°C
3. Calibration
Calibration Scheduling
- Calibration Resume once purchase order is received.
- Perform Calibration according to consumer needs (Temperature Points)
- Conduct Calibration using standard procedures.
1. Equipment Reception
- Equipment Arrival and Check-In-Record equipment details upon arrival.
- Inspect for any physical damage.
- Record Accessories received with the unit.
2. Quoting and Authorization
- Assess calibration needs and prepare a quotation.
- Send quotation for approval.
- Receive purchase order and authorization to proceed
3. Repair
- Once purchase order is received spare part is been ordered
- Repair resumes once spare part is received
4. Quoting and Authorization
- Assess calibration needs and prepare a quotation.
- Send quotation for approval.
- Receive purchase order and authorization to proceed
5. Repair Completion
- Unit Tested
6. Equipment Return
Customer Notification and Dispatch
- Notify the customer of completion.
- Arrange for equipment pick-up/ delivery & certificate emailed.
Our Clients
